OpenCloud CX

OpenCloud CX: Transform Customer Interactions with a Powerful Contact Center Solution

Deliver Exceptional Customer Experiences Across Every Channel

OpenCloud CX is a fully integrated, white label contact center solution designed to help your clients provide seamless customer support and engagement. From SMS and email to social media and fax, OpenCloud CX allows businesses to manage all customer interactions in one place, wrapped in advanced reporting and analytics to ensure every conversation adds value.

Whether your clients are focused on improving response times, enhancing satisfaction, or streamlining their support operations, OpenCloud CX is the ultimate tool for delivering an exceptional customer experience—all under your brand.”

Everything You Need for Seamless, Omnichannel Customer Support

  • Omni-Channel Contact Center:
    Enable clients to manage interactions across SMS, email, social media, and fax in a single, unified platform. OpenCloud CX ensures no message or inquiry gets lost, delivering a consistent and professional customer experience.
  • SMS and Email Integration:
    Let businesses communicate with customers in the way that’s most convenient for them. Fast, flexible, and reliable messaging options drive engagement and satisfaction.
  • Social Media Management:
    Help clients engage with customers on platforms like Facebook, Twitter, and more, ensuring they’re part of every conversation that matters.
  • Fax Support:
    For businesses that still rely on fax communications, OpenCloud CX makes it easy to integrate this channel alongside modern methods.
  • Advanced Reporting and Telemetry:
    Provide clients with actionable insights and analytics to track performance, identify trends, and continuously optimize their customer interactions.

Simplify Customer Support While Driving Better Outcomes

OpenCloud CX equips your clients with the tools to deliver faster, smarter, and more meaningful customer experiences. And because it’s a white label solution, you keep full control of the customer relationship, delivering value while growing your brand.

  • Here’s why OpenCloud CX stands out:
    • Omni-Channel Simplicity: Manage multiple communication channels from one platform.
    • Data-Driven Insights: Advanced reporting helps businesses make informed decisions.
    • Salable and Flexible: Whether for small teams or large enterprises, OpenCloud CX adapts to client needs.

Is OpenCloud CX the Right Fit for Your Clients?”

Can my clients manage all these channels without extra complexity?
Absolutely. OpenCloud CX integrates all communication channels into a single interface, making it simple for businesses to stay organized and responsive.

What size businesses is this solution designed for?”
OpenCloud CX is scalable and flexible, making it ideal for businesses of all sizes—from startups to large enterprises.

How does reporting help improve customer experiences?”
With advanced telemetry and analytics, your clients gain actionable insights into customer behavior, agent performance, and support trends, helping them continuously improve outcomes.

Help Your Clients Deliver Better Customer Experiences with OpenCloud CX

OpenCloud CX makes it easy for your clients to engage with their customers across multiple channels, backed by powerful analytics and reporting. As a white-label solution, it’s your brand that shines—all while you enjoy high margins and recurring revenue

Request a Demo of OpenCloud CX